Chart Reporting (Physical)
Video On Demand
Video Livestream & Rentals
Video Chat with Contact Capture
Video Viewer Hours
Free Active Member Limit
Paid Active Member Limit
Content Gates for Members
Active NFT Collections
Content Gates for NFT Holders
NFT Collection Importing
User Roles & Permissions
Digital Product Bundling
Sales Analytics Dashboard
Usagepay when you sell
- Additional Video Storage
- Increased Viewer Hours
- More Free Members
- Volume Discounts
- Shopify Setup
- Theme Customization
Digital music sales or attachments: 15% transaction fee (max $3); $0.15 transaction fee on prerelease tracks or standalone music releases priced at $0.00
Video access (tickets, rentals) sales or attachments: 15% transaction fee (max $5); $0.15 transaction fee for products priced at $0.00
Free Memberships: No fee on membership subscription transactions within your plan’s active member limit; $0.15 per membership subscription transaction after active member limit reached
Paid Memberships: 15% transaction fee (max $5) per paid subscription transaction
NFT Sales or attachments: 15% transaction fee (max $5); Small network fee at minting; 0.5% fee for secondary sales; $0.15 fee on free NFTs
Video Viewer Hours: +1 video hour per rental, livestream ticket, paying member, or NFT sold; Additional video hours added to monthly allotment during billing period of purchase; $.15 overage per hour on views that exceed viewer hour allotment
Promoted Products: 5% transaction fee is applied for all promoted products purchased during a free, self serve livestream
* For attachments (such as an album, livestream ticket, or NFT attached to merch), the transaction fee is calculated on the cost of the item each is attached to
* Content allocations per tier are monthly and do not rollover.
Frequently Asked Questions
We offer four subscription plans: Starter, Bronze, Silver, and Gold. Each plan provides access to all features, but with varying usage limits to meet your needs.
All subscription plans include access to all features. You can sell music, memberships, videos (including livestreams and video-on-demand), and NFTs, among other options. We want to help you sell more of everything, and our subscription plans are aligned with the amount of content you use.
Each plan includes specific limits for published music releases, active UPCs for music chart reporting, hours of video storage, video viewer hours, members in a membership program or fan club, active NFT collections, and active content gates for members/NFT holders. These limits vary depending on the subscription plan you choose.
Video viewer hours represent the amount of time your fans spend watching your videos, including on-demand hosted videos, livestreams, and rentals. Each plan has a monthly allocation of video viewer hours, and these hours reset on the day your Single subscription started. If you exceed your allotted hours, you will be charged a $0.15 overage fee per additional hour.
Yes, you can add more hours to your allotment by upgrading your subscription plan or through specific product sales. If your store is thriving and you consistently exceed your allotted hours, upgrading your plan will help you avoid overages.
All products created in Single will have a 15% transaction fee applied at the time of sale, with a maximum fee of $5. Free products, such as free memberships, will have a $0.15 transaction fee applied.
Yes, you can upgrade your subscription plan as your needs grow. Each plan includes an allotted amount of resources, and if you find yourself exceeding those limits consistently, upgrading your plan will give you access to higher usage limitations. Downgrading your plan is also possible if you no longer require the higher usage allotment.
We don't offer a trial period at this time. However, we encourage you to try out our Starter plan - it’s free to get started, or reach out to our support team if you have any questions before making a plan decision.
We offer an online help center and email support, as well as priority support for users on Single’s Gold subscription plan.
Starting with the Bronze Tier, gain access to increased utility for our Digital Delivery feature by including anything from Sample Packs, PDF Booklets, Video Content, and more with a Digital Release!
Single NFTs are minted on-chain and incur variable network costs. This fee covers the transfer and gas costs when a fan claims their NFT and transfers to their wallet. Average fee is $0.25 and rarely more than $0.50.